Organize your visit

Times

FROM 16 OCTOBER TO 14 MARCH
Monday, Wednesday, Friday: 10am-5pm. Ticket office closing and last entry: 4.15pm
Saturday, Sunday: 10.00-19.00. Ticket office closing and last entry: 6.15pm
Tuesday: closed

FROM MARCH 15 TO OCTOBER 15
Every day: 10:00 AM – 7:00 PM
Ticket office closes and last admission: 6:15 PM

CHRISTMAS PERIOD
FROM DECEMBER 23 TO JANUARY 6
Every day: 10:00 AM – 7:00 PM
Ticket office closes and last admission: 6:15 PM
Closed on December 25

BIBLIOTECA E FOTOTECA GIULIANO BRIGANTI
Monday and Wednesday 10am-2pm
Tuesday, Thursday 10am-2pm and 3pm-5pm
Friday by reservation by email: [email protected]

Pricing

COMBINED TICKETS

Any integrated tickets activated for exhibitions organized by the Municipality or Foundation in their venues will also include access to the National Art Gallery.

Water Routes €5.00
(visit only by reservation: [email protected])

Museum activities and workshops €5.00
For the GUIDED TOUR service click here Familiesand check the ON DEMAND section.

INFO AND BOOKINGS
Monday to Friday, from 9:00 AM to 1:30 PM
+39 0577 292615 | +39 0577 292614 | [email protected]

Services

🔃 Elevator
Located on the entrance floor (Level IV), to the left of the "Corte del Pozzo Chigi," it provides access to the upper and lower levels of the museum.
♿ Accessibility
The entire museum route is accessible. The use of the elevator and some passages can only be done with assistance from the staff.
Upon request, the museum can provide wheelchairs for visitors with disabilities. Along the visit path, there are seating areas with armrests for individuals with motor disabilities.
🚾 Restrooms
Located on all floors and equipped for visitors with disabilities.
❓ Information Desk
Located on the entrance floor of the museum (Level IV).
☕ Cafeteria
Located on the entrance floor (Level IV), with a separate entrance to the museum.
📚 Bookshop
Located on the entrance floor (Level IV), before the access to the museum route.
📲 App for Visiting the Museum
The app, available in Italian, English, French, German, and Italian Sign Language, offers different ways of engagement, including the option to read or listen to the text. It also includes additional content and a rich iconographic collection.

Education general

The museum provides, upon request, free loan of iPads to visit the museum via the app.

How to Get There

Santa Maria della Scala is located in the heart of the city, directly opposite the Cathedral.
In fact, it occupies the entire slope of the hill facing the Duomo, from the summit to the base, with its imposing rear façade overlooking the valley below.

Due to its location in the historic city center, which is closed to traffic, it is not possible to reach the museum by car. The nearest parking areas are located near the city walls—particularly Il Campo Parking, Duomo Parking, and Santa Caterina Parking, which is connected to the Cathedral hill via escalators.

Check the route on Google Maps to plan your visit.